Privacy Policy — How r879 Handles Your Data

1 Introduction

This Privacy Policy ("Policy") describes how r879 ("r879", "we", "us", "our") collects, uses, stores, and shares personal information relating to users ("Player", "you", "your") of the r879 online casino and sports betting platform accessible at r879.net.

r879 is committed to protecting the privacy and personal data of all registered Pakistani players and site visitors. This Policy has been written to be clear, honest, and straightforward — we want you to understand exactly what happens to your data when you use our platform, from the moment you register your r879 account through to any eventual account closure.

This Policy should be read alongside the r879 Terms & Conditions and the Responsible Gaming Policy. By registering an r879 account or using the r879 platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.

2 Data We Collect

r879 collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the site, and from third-party verification and payment service providers. The categories of personal data we collect are set out below.

2.1 Registration Data

When you create an r879 account, we collect: your full legal name, date of birth, Pakistani mobile number (used for JazzCash and EasyPaisa), email address, and your chosen username and password (stored in hashed form — we never store plaintext passwords).

2.2 Identity Verification Data

To comply with our KYC and AML obligations, r879 may request: a copy of your CNIC (Computerised National Identity Card), a selfie or photograph for liveness verification, proof of your Pakistani residential address (utility bill, bank statement), and proof of ownership of your payment method (JazzCash / EasyPaisa account screenshots).

2.3 Financial Data

r879 records all deposits and withdrawal transactions processed through your account, including the payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or debit card), transaction amounts in PKR, timestamps, and transaction reference numbers. r879 does not store full card numbers or mobile banking PINs — payment processing is handled by our licensed payment partners.

2.4 Gaming & Betting Activity

We maintain records of your betting and gaming activity on r879, including: bets placed, game sessions, wagering history, bonus claims and usage, login times, and session durations. This data is used for account management, responsible gaming monitoring, and dispute resolution.

2.5 Technical & Device Data

r879 automatically collects certain technical data when you access the platform, including: your IP address, browser type and version, device type and operating system, the pages you visit on r879.net, and the referring URL. This data is used for security monitoring, fraud prevention, and platform performance improvement.

2.6 Communications Data

Any communications you have with the r879 support team — whether via email to [email protected] or through the platform's live chat — are stored as part of your customer service record. This data is used to manage your support requests, resolve disputes, and improve our service quality.

3 How We Use Your Data

r879 uses the personal data we collect for the following specific purposes:

r879 will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new lawful basis for the processing.

4 Legal Basis for Processing

r879 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contract Performance: Processing is necessary to fulfil our obligations to you under the r879 Terms & Conditions — for example, processing your PKR deposits via JazzCash, managing your account, and paying out winnings.
• Legal Obligation: r879 is subject to KYC, AML, and responsible gaming obligations under our international gaming licence. Processing your identity documents and transaction history is required for regulatory compliance — not optional.
• Legitimate Interest: r879 has a legitimate interest in protecting the platform from fraud, maintaining platform security, improving our services, and communicating with you about matters directly related to your account.
• Consent: Where r879 processes data for marketing communications or optional features, we rely on your freely given, informed consent. You may withdraw consent at any time by contacting [email protected] or adjusting your account preferences.

5 Sharing Your Data

r879 does not sell, rent, or trade your personal data. We share personal data only where strictly necessary and only with the following categories of recipients:

5.1 Payment Processors

To process PKR transactions, r879 shares necessary financial and identity data with our payment partners including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. These partners are bound by their own regulatory obligations and data protection standards applicable to licensed financial institutions operating in Pakistan.

5.2 Identity Verification Providers

r879 uses third-party KYC service providers to verify the identity of players as required by our AML obligations. These providers process your CNIC, selfie, and address documents under strict data processing agreements with r879 and may not use your data for any purpose other than identity verification on r879's behalf.

5.3 Technology & Platform Providers

r879's platform is supported by various technology providers, including cloud hosting, game software developers, and security service providers. These providers access limited personal data only to the extent necessary to provide their contracted services to r879, and all are bound by confidentiality and data protection agreements.

5.4 Regulatory & Law Enforcement Authorities

r879 may be legally required to disclose personal data to regulatory authorities, financial intelligence units, or law enforcement agencies — for example, where we are required to file a suspicious activity report under AML regulations, or where a court order compels disclosure. In such cases, r879 will disclose only the minimum data required and will notify you where legally permitted to do so.

5.5 Business Transfers

In the event that r879 is involved in a merger, acquisition, or sale of all or a substantial portion of its assets, your personal data may be transferred as part of that transaction. You will be notified in advance of any such transfer and given the opportunity to exercise your rights under this Policy before the transfer takes place.

6 Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit r879.net. They allow the platform to remember information about your visit, such as your language preference, session status, and display settings. r879 also uses similar technologies including web beacons and local storage for equivalent purposes.

6.2 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the r879 platform to function. They manage your login session, keep you authenticated between page loads, and protect against cross-site request forgery. These cookies cannot be disabled without breaking your r879 session.
• Performance Cookies: These collect anonymous data about how players use r879.net — which pages are visited most often, how long sessions last, and where errors occur. This data is aggregated and cannot be used to identify individual players. It helps r879 improve the platform experience for all Pakistani users.
• Functional Cookies: These remember your preferences on r879, such as your preferred language, deposit method (e.g., JazzCash vs EasyPaisa), and display settings, so you do not have to reconfigure them on every visit.
• Analytics Cookies: r879 uses analytics tools to understand platform performance at an aggregate level. Any analytics data is anonymised before analysis and is not linked back to your r879 account or personal identity.

6.3 Managing Cookies

You can manage and delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your r879 account and using the platform. Most modern browsers (Chrome, Firefox, Safari, Edge) provide cookie management tools in their settings or privacy menus. For instructions specific to your browser, visit the browser's official support documentation.

7 Data Retention

r879 retains personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law and regulatory obligations. Our standard retention periods are as follows:

After the applicable retention period expires, r879 will securely delete or anonymise your personal data so that it can no longer be linked to your identity. Anonymised, aggregated data may be retained indefinitely for statistical analysis and platform improvement purposes.

8 International Data Transfers

r879 operates as an internationally licensed platform. Your personal data may be processed by r879 or its service providers in countries outside Pakistan. When personal data is transferred internationally, r879 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

These safeguards include: standard contractual clauses incorporated into data processing agreements with all international service providers; contractual requirements that all recipients implement appropriate technical and organisational security measures; and ensuring that recipients in third countries are located in jurisdictions with recognised data protection frameworks where possible.

9 Children & Minors

r879 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes age verification steps designed to identify and reject applications from underage individuals.

If r879 discovers or is notified that personal data belonging to a person under the age of 21 has been collected, we will immediately suspend the associated account, delete all personal data collected from that individual (except where retention is required for regulatory purposes such as reporting underage gambling attempts), and return any deposits made.

10 Your Rights

Subject to applicable law and certain regulatory limitations, you have the following rights in relation to your personal data held by r879:

• Right of Access: You may request a copy of all personal data r879 holds about you. r879 will provide this within 30 days of a verified written request.
• Right to Rectification: If any personal data r879 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many details directly within your r879 account settings.
• Right to Erasure: You may request that r879 delete your personal data. Note that this right is subject to overriding regulatory retention obligations — r879 cannot delete data that we are legally required to retain (e.g., KYC records required for AML compliance).
• Right to Restrict Processing: You may ask r879 to temporarily stop processing your data in certain circumstances, for example while the accuracy of data is being contested.
• Right to Data Portability: You may request that r879 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to r879 processing your data on the basis of legitimate interests. r879 will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where r879 processes data based on your consent (e.g., marketing communications), you may withdraw that consent at any time with immediate effect. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, submit a written request to [email protected] from your registered email address. r879 will acknowledge your request within 5 business days and provide a full response within 30 days. In cases of complex or multiple requests, the 30-day period may be extended by up to a further 60 days with prior notification.

11 Security Measures

r879 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• AES-256 Encryption at Rest: All personal data stored on r879 servers is encrypted using AES-256, the same encryption standard used by international financial institutions.
• TLS 1.3 in Transit: All data transmitted between your device and r879 is protected by Transport Layer Security version 1.3. Outdated TLS versions are not supported.
• Two-Factor Authentication: r879 supports and encourages the use of two-factor authentication (2FA) on all player accounts to add a second layer of security to your r879 login credentials.
• Access Controls: Internal access to player personal data within r879 is restricted to authorised personnel only, on a strict need-to-know basis. All access is logged and audited.
• Regular Security Audits: r879 conducts regular penetration testing and security audits of its platform and data infrastructure to identify and address vulnerabilities.
• Incident Response Plan: r879 maintains a documented data breach response plan. In the event of a data breach that poses a risk to your rights and freedoms, r879 will notify you and the relevant regulatory authority within the timeframes required by applicable law.

While r879 takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. You also play a role in protecting your data by maintaining a strong, unique password for your r879 account and not sharing your login credentials with others.

12 Third-Party Services

The r879 platform incorporates third-party services — primarily game software providers, payment gateways, and security tools — that are necessary to deliver our full range of casino and sports betting services to Pakistani players. When you interact with these embedded third-party services, those providers may process your data independently under their own privacy policies.

r879 selects third-party service providers carefully and requires all providers to maintain data protection standards that are at least equivalent to those described in this Policy. However, r879 is not responsible for the data practices of third parties beyond the scope of data processing agreements we have established with them.

13 Changes to This Policy

r879 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered players via email to their registered address and/or via a prominent notice on the r879.net platform, at least seven (7) days before the changes take effect.

The most current version of this Privacy Policy will always be published at r879.net/privacy-policy with the effective date displayed prominently. We encourage you to review this Policy periodically. Your continued use of r879 following any update constitutes your acceptance of the revised Policy.

If you disagree with any material changes to this Policy, you have the right to close your r879 account and request deletion of your personal data subject to the retention obligations described in Section 7.

14 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related concern, please contact the r879 privacy team:

• Email: [email protected]
• Subject Line: Please use "Privacy Request" or "Data Rights Request" in your subject line for faster routing.
• Response Time: Acknowledgement within 5 business days; full response within 30 days.
• Available: 24 hours a day, 7 days a week

If you are not satisfied with r879's response to your privacy concern, you have the right to escalate the matter to the relevant supervisory or regulatory authority. Details of the applicable regulatory body are available upon request from the r879 support team.